Women's Safari - Hazel
Description
- Youthful frayed edge safari hat with colorful twisted cotton accent.
Product Features
- Crown Band - Specialty
- Logo - Metal Trim
- Sweatband - Elastic
- UPF50+
Material
- 100% Paper
Lining
- Unlined
Sizes
- One Size Fits Most
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Returns
You have 30 calendar days to return your item from the date you received it. To be eligible for a return, your item must be unused and in the same condition you received it.
We will provide you with a return shipping label for the item(s) being returned. Please pack items to be returned in original packaging or utilize a box that can accommodate the size of item(s) being returned. Items damaged due to improper packaging will not be eligible for a refund.
Once the return is received, we will provide a refund for the purchase price of the item(s). Original shipping charges are not eligible for refunds.
A $5 return shipping fee will be subtracted from the refund of returned product. Refunds will be applied to the original payment method.
When sending your item back for a return, please include:
- Packing Slip or Order Number
-
Reason for Returning Item
Please contact us via the Support button in the bottom right of any page of our website to begin the return process.
Refunds
Once we receive your item, we will notify you that we have received your returned item for inspection. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card. You will only be refunded for the purchase price of the item, not including tax and shipping.
Please allow up to seven days for the credit to appear on your statement.
Shipping
We will provide you with a return shipping label for the item(s) being returned.
A $5 return shipping fee will be subtracted from the refund of returned product. Refunds will be applied to the original payment method.
Exchanges
At this stage we currently do not accept exchanges. Once we receive your item, we will process the refund.
Damaged or Defective Products
If your item is delivered defective or damaged, you have 15 calendar days to contact us with your name, order number, and a clear picture of the item via the Support button in the bottom right of any page of our website.
If your item is damaged after delivery as a result of a manufacturing defect you have 60 calendar days from the date you received it to contact us with your name, order number, and clear picture of the item via the Support button in the bottom right of any page of our website.
Damaged or defective items are evaluated on a case-by-case basis.
Third Party Sellers
If you purchased your item from a third-party seller or retail store, please use them as your first point of contact for questions and concerns.
Many of our retailers have their own return or warranty policies, and we do our best not to infringe on their business.
If you are unsuccessful in reaching out to your third-party seller or retailer, please contact us with a receipt or invoice and a clear picture of the item via the Support button in the bottom right of any page of our website We will then work with you to find a solution.
Contact Us
If you have any additional questions, please contact us:
Via the Support button in the bottom right of any page of our website
Phone: (07) 5507 7100
Email: au.support@tankstreamdesign.com
3 years ago I purchased the Hazel style hat. I wore it constantly and loved it. In February 2022 my home went completely under in the Lismore floods. Days later I was emptying or my home and deciding what I could try to salvage. My hat got put into the pile, it was completely soaked in water that was putrid, dead animals, petrol, chemicals and sewerage..... you would think I would just throw it out. I love that hat and decided to wash it, scrubbed it and washed it again...several times to get the smell and mould of it. (Everything went mouldy within a couple of days). This Christmas I decided to shout myself a new one, the white in the old one had broken in several places, probably rusted. I still can't bring myself to row the old one out!!!.
I have attached a photo of the old and new for you to enjoy. I love this hat!!